FAQ's

CUSTOMER INFORMATION

FAQs

Do your eliquids/ejuices contain nicotine?

How old do I need to be to purchase a vape?

Do you have a physical vape shop?

I live locally, can I pick my order up?

I sent you an email, why haven't you responded to me straight away?

I'm a blogger/vlogger and I would like to do a review of your juices, do you send out review samples?

Do your eliquids contain nuts or soy?

Can I copy information or images from your website for my website/blog?

Are the products you sell genuine?

Where can i buy a vape in melbourne?

Shipping

How long will my order take to ship?

How long does postage take?

How much does shipping within Australia cost?

Where do you ship from?

What’s my tracking number?

Payment Methods

What payment methods do you accept?

Starters Guide to Vaping

Tips & Tricks to get the best out of your device

My tank is leaking - help?