August 05, 2021
Unfortunately due to the Victorian Government's decision to send Victoria in to another lock-down again, we are temporarily closing our physical vape stores to walk in sales. All of our melbourne vape stores located across Melbourne in Bundoora, Cheltenham, Dandenong, Frankston, Nunawading and Pakenham, are affected from 8pm on the 5th of August.
We are very sorry for any inconvenience caused, the health and well-being of you, our valued vape family, and of course our staff, remain our highest priority during these times.
We'll be back soon for walk in trade to service the people of melbourne. Until then here is a list of options we have available to keep Melbourne Vaping!
CLICK AND COLLECT/PHONE ORDERS
Contactless pickup is available from our vape shops in Bundoora, Cheltenham, Dandenong, Frankston, Nunawading and Pakenham and ready within minutes during operating hours. Alternatively you can call your favourite store and place a phone order and pay at pickup!
AUSPOST & SAME-DAY DELIVERY ORDERS
During this time, we will continue to offer the normal AusPost shipping options as well as our world famous in Victoria same-day delivery option free for orders over $150. To learn more about same day delivery times click here.
Please note that same-day deliveries can only be given to the specified recipient, ID will be required upon receipt of your order to verify both identity and age (our products are 18+ only). If the intended recipient is unavailable or underage the items will be automatically returned to us at your cost.
Live interstate? We will still be shipping Australia wide with Australia Post who is reporting little to no delays with mail coming in and out of Victoria.
STORES REOPENING -
WE ARE EXPECTING TO REOPEN ON UNLESS RESTRICTIONS ARE KEPT IN PLACE ON 12th OF AUGUST.
STORE PHONE & EMAIL SUPPORT
While the stores are closed to walk in sales, we will still be offering store phone and email support for all our customers and vapers who need assistance.
Thanks for all your support from the team at Wick and Wire Co!
September 16, 2021
September 01, 2021