October 07, 2021

From 30th of October 2021 our Melbourne Vape Shops located in Bundoora, Cheltenham, Dandenong, Frankston, Nunawading and Pakenham will be open for walk ins! We will be open for our regular operating hours of Monday to Saturday! To find your nearest vape shop to you click here

We want to take this oppurtunity to thank our customers both in Melbourne and the rest of Australia its been a pleasure to serve you and we are excited to open the doors again and welcome you all back! Cannot make it into the store keep reading as to our other options for customers.

 

CLICK AND COLLECT / CALL AND COLLECT

Contactless pickup is available from our vape shops in Bundoora, Cheltenham, Dandenong, Frankston, Nunawading and Pakenham and ready within minutes during operating hours and we are open Monday to Saturday.  Alternatively you can call your favourite store and place a phone order and pay at pickup!

AUSPOST & SAME-DAY DELIVERY ORDERS

During this time, we will continue to offer the normal AusPost shipping options as well as our world famous in Victoria same-day delivery option free for orders over $150. To learn more about same day delivery times click here.

We have started to notice that regular post from Auspost has started to see some delays so we highly suggest using Express Post or one of the other options we provide for shipping if delays are a concern for you.

Please note that same-day deliveries can only be given to the specified recipient, ID will be required upon receipt of your order to verify both identity and age (our products are 18+ only). If the intended recipient is unavailable or underage the items will be automatically returned to us at your cost.

 

STORE PHONE & EMAIL SUPPORT

While the stores are closed to walk in sales, we will still be offering phone and email support for all our customers and vapers who need assistance. Plus we have live chat turned back on our website to assist in customer enquiries or if you are needing a hand with your order!

Thanks for all your support from the team at Wick and Wire Co! 



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