It's finally here vapers of Melbourne. On top of our existing click and collect services available at our Melbourne vape shops we now also offer same day delivery to a fairly good chunk of our loved city Melbourne. So if we are outside of your 5km radius. We can come to you quickly!
Yes! We have partnered with a courier service to add this premium delivery service alongside our Australia Post delivery and click and collect options.
As long as you place your online order before 1pm (Monday to Friday) you will qualify for our premium same-day delivery service.
It's a flat rate of $20 per delivery. If the value of your order is $200 or more you will get premium delivery for free.
We're delivering to selected suburbs around Melbourne. When selecting the Same Day Delivery option during checkout you will be prompted to enter your postcode to see if your area is eligible. Over time this may expand and its the easiest way to check if you're eligible.
Your order will be picked up from your closest Wick & Wire Co vape shop (Bundoora, Cheltenham, Dandenong, Nunawading, Pakenham).
It will be delivered on the same day that you order, deliveries begin at 2pm and they deliver until 7pm, as long as you order before 1pm that day (Monday to Friday). From orders so far we have seen seen this delivered in minutes to 1-3 hours.
Unfortunately no, once you have completed your order you will not be able to edit it, so make sure your items are all correct before completing your order.
Yes! You will receive an SMS notification with a tracking link, you can view where your driver is via the tracking page. See below for more details.
When you first receive your tracking link you will need to select one of the following options. Please be aware that if you choose to allow the driver to leave your delivery unattended there will be nothing we can do if it goes missing.
Next you will be given a live view of where your driver is and whether they have any other jobs to complete while they're on their way to you.
Finally, once your order has been delivered you will be greeted with the following screen with a photo provided so you can see where the order has been delivered to.