September 08, 2020 2 translation missing: en.blogs.article.read_time
It's finally here vapers of Melbourne. On top of our existing click and collect services available at our Melbourne vape shops we now also offer same day delivery to a fairly good chunk of our beloved city Melbourne. So if you want to stay inside we can come to you quickly!
Yes! We have partnered with a courier service to add this premium delivery service alongside our Australia Post delivery and click and collect options.
As long as you place your online order before 1:30pm (Monday to Friday) you will qualify for our premium same-day delivery service.
It's a flat rate of $20 per delivery. If the value of your order is $150 or more you will get premium delivery for free.
We're delivering to selected suburbs around Melbourne. When selecting the Same Day Delivery option during checkout you will be prompted to enter your postcode to see if your area is eligible. Over time this may expand and its the easiest way to check if you're eligible.
Your order will be picked up from your closest Wick & Wire Co vape shop (Bundoora, Cheltenham, Dandenong, Frankston, Nunawading, Pakenham).
It will be delivered on the same day that you order, deliveries begin from 10am and they deliver until 7pm, as long as you order before 1:30pm that day (Monday to Friday).
Unfortunately no, once you have completed your order you will not be able to edit it, so make sure your items are all correct before completing your order.
Yes! You will receive an SMS notification with a tracking link, you can view where your driver is via the tracking page.
Please note that deliveries can only be given to the specified recipient, ID will be required upon receipt of your order to verify both identity and age (our products are 18+ only). If the intended recipient is unavailable or underage the items will be automatically returned to us.
When you receive your tracking link you can give authority for the driver to leave the parcel in a safe place. Please note that if the driver can't locate a safe place for it to be left they will try to contact you via phone. If it's decided that no safe place exists your parcel will be returned to the closest Wick & Wire Co shop for you to collect at a later date (we won't send a second time as we are charged for the parcel to come back to us if you're not home and it can't be left safe).