Contact Us

General Information

We update our stock levels daily, usually before 6pm. If there is something you would like that isn't available, please register your interest via the product page and you will be emailed when it is back in stock.

For details on shipping times and cutoffs, as well as Australia Post information please visit the shipping page on our website.

We don't sell anything anything containing nicotine. Please don't ask us for this, as refusal often offends.

Customer Service is available Monday - Friday 10am - 4pm, weekends & public holidays will be answered the next business day. Outside of these hours please wait for our response.


Contact Wick And Wire Co - Melbourne's Largest Premier Vape Store

Call Us: 03 9993 7100

Visit us at our six great locations:

9 Balaka Place, Bundoora 3083

218 Charman Road, Cheltenham 3192

Unit 9 / 171-173 Cheltenham Road, Dandenong 3175

53D Beach Street, Frankston 3199

85 Mount Pleasant Road, Nunawading 3131

Shop 7/11-13 John Street (Entry via James Street), Pakenham 3810

Shop Hours:

Monday to Friday (10:00 - 5:30)

Saturday (10:00 - 4:00)

We are closed Christmas Day, New Years Day, Good Friday & Anzac Day


Warranty returns please do not send back without contacting us first.