Contact Us

General Information

We update our stock levels daily, usually before 6pm. If there is something you would like that isn't available, please register your interest via the product page and you will be emailed when it is back in stock.

For details on shipping times and cutoffs, as well as Australia Post information please visit the shipping page on our website.

We don't sell anything that can be used for dry herbs or anything containing nicotine. Please don't ask us for this, as refusal often offends.

Customer Service is available Monday - Friday 10am - 4pm, weekends & public holidays will be answered the next business day. Outside of these hours please wait for our response.


Contact Wick And Wire Co - Melbourne's Largest Premier Vape Store

Cal Us: 03 9993 7100

Visit us at our four great locations

9 Balaka Place, Bundoora 3083

218 Charman Road, Cheltenham 3192

85 Mount Pleasant Road, Nunawading 3131

Shop 7/11-13 John Street (Entry via James Street), Pakenham 3801

 Monday, Tuesday, Wednesday: 10am - 6pm

Thursday, Friday: 10am - 7pm

Saturday, Sunday, Public Holidays: 10am - 4pm

We are closed Christmas Day, New Years Day, Good Friday & Anzac Day


Warranty returns please do not send back without contacting us first.